1. Who We Are
Aquatic Pools Inc. ("we," "us," or "our") is a licensed pool construction, remodeling, and repair company operating in New Mexico and Texas. Our principal place of business is 1297 Northern Blvd NW, Rio Rancho, NM 87124. You can reach us at (505) 994-0100 or info@aquaticpoolsinc.com.
This Privacy Policy describes how we collect, use, and protect the personal information you provide when you visit our website, contact us by phone, or communicate with us via our chat widget.
2. Information We Collect
We collect information you voluntarily provide when contacting us, including:
- Name
- Phone number
- Email address
- City or service area
- Details about your pool project
We may also collect standard technical data automatically, such as your IP address, browser type, and pages visited, through cookies and analytics tools.
3. How We Use Your Information
We use the information we collect solely to:
- Respond to your inquiry and provide a free consultation or quote
- Follow up regarding your pool project
- Send appointment reminders or service updates related to your project
- Improve our website and services
We do not sell, rent, trade, or share your personal information with third-party marketers or lead aggregators. We do not purchase leads or engage in affiliate lead-generation programs.
4. SMS / Text Message Communications
By providing your phone number and contacting us, you may receive SMS text messages from Aquatic Pools Inc. related to your inquiry, including appointment confirmations, quotes, and project updates.
- Message frequency varies based on your inquiry and project status.
- Message and data rates may apply depending on your mobile carrier plan.
- To opt out at any time, reply STOP to any text message. We will immediately cease sending SMS messages to your number.
- To get help, reply HELP or contact us at (505) 994-0100.
- We do not share your phone number or SMS opt-in data with any third party for their own marketing purposes.
5. Cookies & Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. This data is aggregated and does not personally identify you. You can disable cookies in your browser settings at any time.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes described above, or as required by applicable law. You may request deletion of your personal information at any time by contacting us at info@aquaticpoolsinc.com.
7. Third-Party Services
Our website uses a chat widget powered by LeadConnector / GoHighLevel to facilitate real-time communication. Information you submit through the chat may be stored and processed by that platform under their own privacy policy. We do not use this data for any purpose other than responding to your inquiry.
8. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
9. Your Rights
Depending on your state of residence, you may have the right to access, correct, or delete your personal information. To exercise any of these rights, contact us at info@aquaticpoolsinc.com or (505) 994-0100.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Aquatic Pools Inc.
- 1297 Northern Blvd NW, Rio Rancho, NM 87124
- Phone: (505) 994-0100
- Email: info@aquaticpoolsinc.com